Customer Issue Videos

Every clip on this page was sent to us by a customer over WhatsApp before any quotation was given. We keep them here, unedited, because the fastest way to get an accurate repair quote in Singapore is to show the symptom rather than describe it: a dripping sound behind a wall, a breaker that will not reset, a toilet that keeps running, or an aircon unit leaking onto the floor. If your problem looks like one of these, the same approach works for you — record ten to twenty seconds of the issue, note your block and street, and send it to us at +65 9823 7108.

Short symptom videos help our technicians arrive with the right parts on the first visit, which is usually the difference between a same-day fix and a second appointment. They also protect you: the scope quoted against a video is the scope you pay for. For common problems and their typical price ranges, see our guides on water leaks, power trips, toilet chokes and aircon servicing.